PRIVACY POLICY

 

 

I'll keep this nice and brief as you don't want to be spending your time poring over this
when you should be working on your screenplay.

That said, I take your data privacy very seriously and always have done. 
I respect your privacy and work hard to meet strict regulatory requirements.

Let me state upfront, loud and clear:
 

  • I do not sell data

  • I never buy email lists

  • I never directly share data unless compelled by law

  • I will only ask for personal information if I feel it's needed to provide a service or
    provide you with relevant information regarding writing or film-making


    ~
     

This page sets out the Privacy Policy of Philmscribe Script Consultancy and explains how I
collect and use your personal information in connection with your relationship with me as a
client or potential client including;

 

  • through your use of www.philmscribe.com (the "Site"), or any application that I make available from time to time ("Application")

  • by interacting with my content and/or services.
     

Please read the following carefully to understand my views and practices regarding your information and how I will treat it.
 

What type of information do I collect?

By ‘information,’ I mean personal information about you that I collect, use, share, store and transfer in physical and electronic form. This information can be grouped together in the following categories:
 

  • Identity and Contact Information includes first name, last name, title, country, email address, billing address or any other information you provide via my Contact page, or any other site page, or via email or social media correspondence

  • Financial Information includes bank account and payment card details (although this always done via Paypal - for more information on this company's privacy policy and terms & conditions, visit: www.paypal.com and go to the relevant pages.)

  • Transaction Information includes details about payments to and from you and other details of services you have purchased from me

  • Technical Information includes internet protocol (IP) address, your login data (if applicable), browser type and version, time zone setting and location, language, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access my website or any Application

  • Profile Information includes first name, last name, title, country, email address, billing address, service & order history, and any other information you provide via my website, or via email or social media correspondence

  • Usage Information includes information about how you use the Site or any Application and my products and services

  • Marketing and Communications Information includes your preferences in receiving marketing from me and my third parties and your communication preferences

  • Contact History means keeping a record of what you have said to me, for example, over the phone, by live chat, through a web form, by email, on social media or otherwise



I receive, collect and store any information you enter on my website or provide me in any other way. In addition, I may use a plug-in via Wix.com that may collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information.

I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

I may aggregate statistics, responses to any surveys and questionnaires, traffic patterns and related site information and disclose such aggregate data to third parties for marketing, advertising or other promotional purposes but such aggregate data will not include any Personal Information.

To enable me to monitor and improve my website, I gather and record certain aggregated information about you when you use it, including without limitation, details of your operating system, browser version, domain name and IP address, the URL you came from and go to and the parts of my website you visit. Such information is primarily used to provide you with an enhanced on-line experience.

 



How do I collect information?

When you conduct a transaction on my website, as part of the process, I collect personal information you give me such as your name, country and email address. Your personal information will be used for the specific reasons stated above only.

 

You may give me your information by filling in forms on the website or any Application or by corresponding with me by email, on social media or otherwise.
This includes information you provide when you:

 

  • become a Philmscriber (a site subscriber);

  • receive a consultation or service; 

  • contact me via my Contact Page, email or social media;
    sign up to my newsletters;

  • register for any loyalty scheme that I may offer;

  • request marketing to be sent to you;

  • enter a competition, promotion or survey; or

     

  • give me some feedback.
     

As you interact with the website or any Application I may automatically collect technical information about your equipment, browsing actions and patterns. I collect this information by using cookies, server logs and other similar technologies. Please check below for more information on cookies.


Why do I collect such personal information?

I collect such non-personal and personal information for the following purposes:

 

  • To provide and operate the Services;
     

  • To provide my site visitors and users with ongoing client assistance and support;
     

  • To be able to contact my site visitors and users with general or personalised service-related notices and promotional messages;
     

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which I may use to provide and improve my services;
     

  • To comply with any applicable laws and regulations.

     

I may use your information to form a view on what I think you may want or need, or what may be of interest to you. This is how I decide which services and offers may be relevant for you.
 

You will receive marketing messages from me if you have requested information from me or purchased services from me as long as, in each case, you have not opted out of receiving that marketing.
 

I may also market to you if I have received your express consent to do so including where I have collected your details in connection with a competition or other promotion and you have agreed to receive marketing from me.

You can always opt out of marketing by contacting me via my Contact Page requesting to be removed from my mailing list. To do this, go to my Contact Page and send me a message with "UNSUBSCRIBE" in the message field.

Once you do this, I will update your profile to ensure that you don’t receive further marketing messages.


How do I store, use, share and disclose my site visitors' personal information?

My company is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

I may also use 
your information in the following ways:

Identity & Contact Information

  • to communicate with you via email or social media

  •  

    to send you service messages by email or social media, such as order updates

     

  •  

    to provide client care and support

     

  • for security and to check your identity

  • to provide you with marketing (where I have the right to do so)

  • to show you Philmscribe adverts as you browse the web

  • to direct you to the right part of the website
     

 

Financial Information

 

  • to take payment, and give refunds

  • for fraud prevention and detection
     

Transaction Information

  • to provide services & products you order to you

  • to provide client care and support, and handle returns

  • to find out what you, and other customers, like
     

Technical & Usage Information

  • to improve my site and any Application

  • to keep my site safe and secure

  • to find out what you, and other customers, like
     

Profile Information

  • to find out what you, and other customers, like

  • to make suggestions and recommendations to you about offers, products or services
    that may be of interest to you

  • to manage your participation in any loyalty scheme

 

Marketing and Communications Information

 

  • to send you information by email or social media about my services


Contact History

  • to provide client care and support



Will I share your information with third parties?
 

Except as expressly set out in this policy I will not sell, distribute or lease your personal information to third parties unless I have your permission or are required by law to do so.
 

However, I share your information with the following categories of companies as an essential part of being able to provide my services to you, as set out in this Privacy Policy:
 

  • Companies that help us fulfil your orders such as payment service providers, warehouses, order packers, and delivery companies

  • Professional service providers, such as marketing agencies, advertising partners
    and website hosts who help me run my business

  • Credit reference agencies, law enforcement and fraud prevention agencies,
    so that I can help tackle fraud

  • Companies approved by you, such as social media Sites (if you choose to link your accounts to me)

  • Competition winners on social media


I may also share your personal information with:

  • law enforcement agencies, other governmental agencies or third parties if I am required by law to do so; and

  • other business entities should I ever plan to merge with or be acquired by that business entity, or if I undergo a re-organisation with that entity.
     

I may provide third parties with aggregated but anonymised information and analytics about my clients and, before I do so, we will make sure that it does not identify you.


How do I communicate with my site visitors?


I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company, or as otherwise necessary to contact you in regards to my privacy policy, applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, and/or postal mail.

How do I use cookies and other tracking tools?

What are cookies? They're small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. Cookies allow me to identify the computer or device you’re using to access my website – BUT I CAN’T IDENTIFY YOU PERSONALLY.

In accordance with the new GDPR directive, I must inform all site visitors that I use cookies on my site as they are implemented in every site built by Wix. The cookies Wix implements on all Wix sites are as follows:

Please note: Wix business solutions (e.g. Wix Stores, Wix Restaurants, Wix Bookings, etc.,)
and third-party apps may use cookies that aren't listed in the table above. For instance, I use Powr's Form Builder Plus - a third party app via Wix.com - as my Contact Form on my Contact Page. For more information on this app, visit: www.powr.io/?platform=wix

You can always set up your web browser to refuse cookies, but this means you may not be able to use all of the website’s features.

I may use cookies for tracking your journey through my site and how you came to the site. These cookies help me understand how my clients are using the website, so I can make things better. By using my website, you agree to me using cookies in the above manner.
 

Cookies are unique to the web browser you’re using – so if you’re using a desktop computer as well as a mobile, different data will be collected for each.
 

Cookies can be set by the owner of the website you’re on. These are known as 1st Party Cookies. There are also 3rd Party Cookies that can be set by partner websites. Only the owner of the cookie can see the anonymous information it collects.
 

You can choose to accept all cookies, reject 3rd Party Cookies or reject all cookies by
changing your internet browser settings. If you don’t accept cookies, some features
of my website won’t work.

I may use cookies and software programs to record, measure and analyse how my clients use my website. I use this information to understand what you want from the website.

Refusing cookies

You can change your browser settings to accept or refuse all cookies, choose which cookies you want or don’t want, or ask to be notified when a cookie is set. Use the help feature in your browser to see how.

Changing your mind after you’ve accepted our cookies

If you change your mind after you’ve accepted the site's cookies, you’ll find an option within your internet browser to clear cookies that have already been set. Use the help feature in your browser to see how. You’ll then need to change your browser settings to refuse cookies in future.

How long will I keep your information?

 

I will keep your information for as long as you are a Philmscriber (a subscriber to my site), or as long as is needed to be able to provide the services to you or for as long as is necessary to provide support-related reporting and trend analysis only.
 

If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes or prevent fraud and abuse I may also keep hold of some of your information as required, even after you have unsubscribed or it is no longer needed to provide the services to you.
 

Where I are permitted to send you direct marketing communications I may retain your contact information necessary for this purpose, (provided that you have consented to receiving them) for as long as you do not unsubscribe from receiving the same from me.


Your Rights


At any time, you have the right to:

  • request access to or a copy of any information which I hold about you;

  • rectification of your information, if you consider that it is inaccurate;

  • ask me to delete your information, if you consider that I do not have the right to hold it;

  • withdraw consent to my processing of your information (to the extent such processing is based on previously obtained consent);

  • ask me to stop or start sending you marketing messages as described above in the "Why do I collect such personal information? section;

  • restrict processing of your information;

  • data portability (moving some of your information elsewhere) in certain circumstances;

  • object to your information being processed in certain circumstances; and

  • not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your information.


Any request for access to or a copy of your information must be in writing and I will endeavour to respond within a reasonable period and in any event within one month in compliance with data protection legislation. I will comply with my legal obligations as regards your rights as a data subject.

I aim to ensure that the information I hold about you is accurate at all times. To assist me in ensuring that your information is up to date, do let me know if any of your personal details change. 

How to contact me

 

Questions, comments and requests regarding this policy can
be made via my site's Contact Page.  

 

If you have any concerns about my use of your information, you also have the right to make a complaint to the data protection regulator in your country. If you are a UK resident, this is the Information Commissioner's Office, which regulates and supervises the use of personal data in the UK, via their helpline on 0303 123 1113.
 

Changes to this Policy
 

Any changes I make to my Privacy Policy in the future will be posted on this page and, where appropriate, notified to you on the website, within any Application or by email. Please check back frequently to see any updates or changes to my policy.
This Privacy Policy was last updated on 24/05/2018.

Privacy Policy (updated May 25th 2018)

Phil Clarke 2020 - All rights reserved

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